The brief variation: if you are seeking a unique gemstone or unique wedding gift, Leibish & Co. has actually a strong inventory of top-notch, colourful, and conflict-free diamonds and gemstones. The family-run business is operating online since 1998 with your own touch that contains gained recurring company the world over. Leibish & Co. allows you to purchase free stones or even to make use of the free “Design a” device to take the perfect bit of jewelry your. With many years of expertise and solid artistry under their strip, Leibish & Co. is found on the brink of increasing its supply to watches and various other accessories.
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When Leibish Polnauer launched 1st online diamond company in 1998, it got nearly the full day to upload just one image and information to their internet site â but he was a visionary who saw prospective in the fledgling arena of e-commerce. “as he views the possibility in an idea, he will probably do everything within his power to progress with-it,” stated Benji Margolese, Director of information advertising for Leibish & Co.
Leibish produced an effective, family-run operation with his spouse and children providing in management opportunities. Obtained expanded a fruitful web based business with practices found throughout the world. Leibish & Co. is a leader in special colored diamonds and gems being difficult to get somewhere else. Its expensive diamonds will also be conflict-free, and that’s a key point for a lot of consumers.
“People come to us simply because they seek out anything somewhat various, anything more special than what everyone has actually,” Benji stated.
While Leibish & Co. offers top-notch traditional diamonds, the organization specializes in colorful, unique jewelry. Whenever asked why the business has these types of a top client return price, Benji easily pinpoints the primary reason.
“It’s a mixture of exemplary products, great solution, and jewellery crafted towards the highest amounts of excellence,” the guy mentioned. “The jewellery we make isn’t your daily, mass-produced style of item. Each piece is actually tailor-made to completely suit the diamond or gemstone plumped for by the client.”
A family group Affair With individual Service
Leibish & Co. is a genuine family members business, with Leibish’s relatives playing crucial functions in business.
Leibish serves as Founder and chairman with the company, while his partner, Rosi, will be the company’ Activities Manager. Their unique oldest girl, Chavi, functions as top honors Jewelry Designer â and that is a huge duty since custom jewellery comprises above 50percent in the business’s company, Benji said.
Leibish’s oldest daughter, Yossi, may be the President of Leibish & Co. Another boy, Shmulik, who’s a graduate in the Gemological Institute of The united states, could be the main Diamond Buyer your company. “Shmulik is, truthfully, among most talented color diamond specialists in the,” Benji said.
Leibish’s daughter Itzik could be the organization’s COO and operates their New York company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young ones, is the organization’s CFO.
“as among the longtime people in the team, I’m able to let you know that, although there is no relation, they start thinking about me personally, as well as others, element of their family,” Benji mentioned. “everyone bring our personal knowledge on the company, but come together to constantly develop the organization.”
Customers are additionally treated like household at Leibish & Co., in which the company invests fuel into individual solution and product sales. “if you’ve ever handled one certain representative, for instance, that is the same person you’ll always deal with, it doesn’t matter what you happen to be contacting or creating in about,” Benji mentioned. “We don’t believe in moving customers to various divisions when they’ve a question or particular issue they would like to deal with.”
Consumers originate from All Over the World
Leibish provides certain different types of clients: there are consumers, which mainly store through site, retailers, and the ones into the trade business, whom generally visit the business’s primary offices in nyc, Israel, and Hong Kong.
Many Leibish & Co.’s clients are through the United States. The subsequent most widely used audience is actually Canada, with the United Kingdom, Australian Continent, Hong Kong, plus the remainder of European countries.
Clients at every phase of life store at Leibish & Co., though nearly all are amongst the ages of 35 and 54, Benji stated. Additionally, the company garners about 300,000 internet site check outs every month â and helps to keep most of the customers finding its way back.
“with well over a 70per cent return client score, we remain extremely famous companies in our market,” he mentioned.
Colorful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. holds high-end jewelry, but also preserves inventory flexibility, particularly for on-line clients, Benji stated. The business sells numerous free diamonds and valuable gems, but their crucial goods are customized precious jewelry projects.
“We hold a large selection of multicolor diamond and gem stone jewelry, with a few associated with the rarest colors ever viewed,” the guy mentioned. “we’re known well by all of our bread-and-butter services and products â yellowish diamond and red diamond involvement bands. However, we sell diamonds of nearly every color, and important gemstones â including sapphires, emeralds, and rubies. We sell jewellery constructed with colorless expensive diamonds, as well, but all of our expertise is in the world of shade.”
For consumers that have anything at heart and need help that makes it possible, Leibish & Co. supplies a “Design Your Own” jewelry instrument, which Benji said is the top item.
“Obviously, when shopping for a special portion, individuals typically desire particular stones and establishing types they’ve currently fallen in love with,” the guy stated. The “Design yours” instrument makes it possible for consumers to create a bit with the material, setting, and material of the option.
“It allows them to bring their own goals alive â with the help of our expertise in workmanship,” Benji told us.
Accessories & New Online Tools available for Leibish & Co.
whilst seems toward the near future, Leibish & Co. is actually gradually shifting toward higher-ticket products and product diversity. The company feels comfy branching off to new product lines because of the commitment and enthusiasm it relates to most appropriate their existing productions.
“There is spoken of bringing in different add-ons â eg deluxe watches, bags, and even pens,” Benji said. “But we chose to hold back until we 1st perfected all of our major distinctive line of product, that’s diamonds.”
Leibish & Co. is also researching ways to continue perfecting the popular site, too. A good way it plans to boost their internet based knowledge is through adding augmented reality attributes, that may offer digital buyers a lot more of an in-store knowledge.
As an organization having its origins in colorful diamonds and ecommerce, Leibish & Co. continues to innovate in a traditional sector which views change because exception, maybe not the rule.